Policies
Privacy Policy
Last updated: August 5, 2026
This Privacy Policy explains how NINJAHE LLC. collects, uses, discloses, and protects personal information when you visit our website, create an account, place an order, or contact us about consumer products sourced from Asia.
Personal information we collect
We may collect information that identifies, relates to, describes, or can reasonably be linked to you.
- Contact details such as name, email address, phone number, billing address, and shipping address.
- Account details such as email address, password credentials, preferences, and order history.
- Order and invoice request details such as products viewed, cart contents, requested items, returns, exchanges, cancellations, shipping information, and support requests.
- Invoice and payment coordination information needed to confirm an order request. We do not collect full payment card numbers, CVC codes, or complete payment card details on the website.
- Device, usage, cookie, and similar technology data used to operate the website, maintain sessions, prevent fraud, and improve the shopping experience.
How we use information
We use personal information to operate the website, manage accounts, review invoice requests, coordinate product sourcing and export-related fulfillment, arrange shipping, provide customer support, send service messages, improve the shopping experience, prevent fraud, and comply with legal obligations.
We may also use information for product recommendations or marketing communications. You can opt out of promotional emails by using the unsubscribe link or contacting us.
How we disclose information
We may disclose information to service providers and operational partners that help with website hosting, invoice coordination, order fulfillment, shipping, export logistics, analytics, fraud prevention, customer support, email delivery, and cloud storage.
We may also disclose information when required by law, when you direct us to do so, or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
Your privacy choices
Depending on where you live, you may have the right to request access, correction, deletion, portability, opt out of certain targeted advertising or sale/sharing activities, withdraw consent, or appeal a privacy decision.
We may need to verify your identity before processing a privacy request. These rights may be subject to legal and operational exceptions.
Security, retention, and transfers
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, but no website, network, or storage system is completely secure.
We retain information as long as reasonably necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and operate our business.
Because NINJAHE LLC. sources and exports consumer products through international supply and service channels, we may transfer, store, and process personal information in the United States and other countries where our suppliers, logistics providers, or service providers operate.
Contact
Questions can be sent to support@ninjahellc.com or mailed to NINJAHE LLC., 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States.