Policies
Terms of Service
Last updated: August 5, 2026
These Terms of Service govern your access to and use of the NINJAHE LLC. website, products, account features, invoice request tools, and related services.
Use of the website
By using our website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the Services.
You are responsible for keeping your account credentials secure and for activity that occurs under your account.
Products and availability
NINJAHE LLC. sources and exports consumer products from Asia to customers in the United States and other international markets. Our current online catalog includes ceramic and glass home products, and future selections may include other consumer product categories.
Product colors, dimensions, finishes, materials, packaging, and availability may vary slightly from photos or descriptions. We work to present product information clearly, but minor manufacturing or display differences may occur.
We may limit quantities, discontinue items, correct errors, update pricing, or refuse orders where required to protect the business, customers, or the integrity of the Services.
Orders and payment
Checkout on this website is a request invoice workflow. When you submit a request, you agree that the contact, shipping, and product information you provide is accurate.
No payment is collected through the checkout page. Our support team reviews availability, shipping, tax, and order details before sending an invoice and payment instructions.
Order acceptance occurs only after we confirm the request and payment terms. We may cancel or decline a request if an item is unavailable, shipping details are invalid, payment cannot be completed after invoicing, or we suspect fraud or misuse.
Shipping, returns, and damage claims
Shipping, returns, refunds, and damage claims are handled according to our Shipping Policy and Refund Policy.
Please inspect items upon delivery and contact us promptly if an order arrives damaged, incomplete, incorrect, or materially different from the product description.
Intellectual property
The website design, product descriptions, photography, branding, graphics, text, and other content are owned by NINJAHE LLC. or used with permission. You may not copy, modify, distribute, or exploit the content without written permission.
Limitation of liability
To the fullest extent permitted by law, NINJAHE LLC. is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, purchase of products, shipping delays, customs delays, or events outside our reasonable control.
Contact
Questions can be sent to support@ninjahellc.com or mailed to NINJAHE LLC., 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States.